In 2025, many families across Pakistan are relying on the Benazir Income Support Programme (BISP) to meet their daily needs. This program is especially important for women and children in low-income households. It offers financial aid under schemes like Kafalat and Taleemi Wazaif. But recently, several people have complained that they are not receiving the full amount—they’re facing unauthorized deductions from their payments.
If this has happened to you or someone you know, don’t worry. There are now easy ways to report this problem and get your full money back. Let’s explore how.
What Are BISP Deductions and Why Are They Happening?
Many beneficiaries have shared that when they go to collect their payments from agents or campsites, a portion of the amount is cut without any explanation. For example, if someone is supposed to receive Rs. 13,500, they may get only Rs. 12,000 or even less. The rest is kept by the agent—which is completely illegal.
Some common excuses agents give are:
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A “processing” or “service” fee
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Help with cash withdrawal
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“Hidden charges” not mentioned officially
These practices go against BISP rules. No one is allowed to take even a single rupee from your payment. If it happens, you have every right to report it and recover your full amount.
Latest BISP Action Against Deductions in 2025
BISP has strongly addressed this issue in 2025. They now have a zero-tolerance policy for any kind of unauthorized deduction. Strict action will be taken against agents who are caught stealing money from beneficiaries. This can include:
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Termination of the agent’s license
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Legal punishment including jail or fines
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Permanent ban from BISP services
To make things easier, BISP has introduced a simple complaint system—both online and offline—so you can report these problems quickly and safely.
How to Report BISP Deductions Online (Fast and Easy Method)
If you have a mobile phone or computer with internet access, the easiest way to file a complaint is through the official BISP 8171 portal.
Follow these steps:
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Go to https://8171.bisp.gov.pk
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Look for the “Register Complaint” or “Deduction Report” option
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Enter your CNIC number and your mobile number
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Describe the problem briefly:
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How much was deducted?
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Where did it happen?
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Who took the money?
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If you have proof (payment slip, screenshot, message), upload it
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Submit the form and save your complaint number for future tracking
This method is very helpful for people who live in rural areas or cannot travel to city offices.
How to Report Deductions Through Tehsil BISP Office (Offline Option)
If you prefer speaking to someone in person or don’t have internet access, you can visit your nearest Tehsil BISP Office.
Here’s what you need to do:
What to take with you:
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Your original CNIC
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Any documents or proof of deduction (slip, message, photo)
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Information about where and how the deduction happened
At the office:
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Go to the complaint/help desk
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Tell the staff your issue in clear words
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Submit your documents
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You will get a complaint number/token
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Keep it safe to track your case
Tehsil Offices are available in all major areas and districts, and staff are trained to assist you.
Also Read: CM Punjab Laptop Scheme Relaunch 2025 for Students Across Pakistan
How You Will Get Your Money Back
After you file a complaint and BISP confirms your case, the amount that was wrongly taken will be refunded. This refund can be made:
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Through the same method you used to collect payment (ATM, agent center)
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Or, directly at the BISP office
Make sure to follow up using your complaint number. If there’s a delay, don’t hesitate to call the BISP Helpline at 0800-26477.
Tips to Avoid Deductions in the Future
To protect yourself from this problem, follow these simple tips:
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Count your money immediately after receiving it
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Always ask for a receipt or slip
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Don’t hand over your BISP card or CNIC to anyone
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Keep your PIN code private
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Say no to any “help” from strangers or unauthorized people
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Report any pressure, threats, or suspicious behavior
Final Words
BISP is a powerful support system for poor families in Pakistan. It’s your right to receive the full amount of your financial aid. Don’t stay silent if someone takes advantage of you. Use the tools provided—online portal, Tehsil office, and helpline—to stand up for your rights and protect your money.
Together, by reporting fraud and following safe practices, we can make the BISP system better and fairer for everyone.